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The Aging Parent Project

Privacy Policy

This Privacy Notice describes how and why The Aging Parent Project may access, collect, store, use, and/or share your personal information when you use our Services — including this homepage and every landing or campaign page linked from it.

Last updated: September 15, 2026

Summary of key points

What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.
Do we process any sensitive personal information?
Some information may be considered “sensitive” in certain jurisdictions. We process sensitive personal information only when necessary, with your consent, or as otherwise permitted by applicable law.
Do we collect information from third parties?
We do not collect information from third parties.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law — and, with your consent, for other purposes.
In what situations do we share personal information?
We may share information in specific situations and with specific third parties, described below.
What are your rights?
Depending on where you're located, applicable privacy law may give you certain rights regarding your personal information.
How do you exercise your rights?
The easiest way is by submitting a data subject access request, or by contacting us directly. We will act on any request in accordance with applicable data protection laws.

01

What information do we collect?

Personal information you disclose to us

In short: we collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you register on the Services, express interest in our products and Services, participate in activities on the Services, or otherwise contact us. The personal information we collect may include:

  • Names
  • Email addresses
  • Phone numbers
  • Usernames
  • Passwords
  • Contact preferences
  • Contact or authentication data
  • Assessment responses, which may include family members' care needs

Sensitive information. When necessary, with your consent or as otherwise permitted by applicable law, we process:

  • Health data — where assessment responses touch on a family member's health or care needs.
  • Payment data — data necessary to process a purchase, such as your payment instrument number and security code. All payment data is handled and stored by Stripe; see Stripe's privacy notice.
  • Social media login data — if you register using a social media account, we collect certain profile information from that provider, as described under “How do we handle your social logins?” below.

All personal information you provide to us must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

In short: some information — such as your IP address, browser, and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This doesn't reveal your specific identity (like your name or contact information), but may include device and usage information — used primarily to maintain the security and operation of our Services, and for internal analytics and reporting. This includes:

  • Log and usage data — service-related, diagnostic, and performance information our servers automatically collect, including your IP address, device information, browser type, and activity within the Services, along with device event information such as error reports.
  • Device data — information about the computer, phone, or tablet you use to access the Services, such as your IP address, device and application identifiers, browser type, hardware model, operating system, and your internet service provider or mobile carrier.
  • Location data — information about your device's location, which can be precise or imprecise. We may use GPS and other technologies to collect geolocation data. You can opt out by refusing access to this information or disabling your device's location setting, though some parts of the Services may not work as a result.

02

How do we process your information?

In short: to provide, improve, and administer our Services, to communicate with you, for security and fraud prevention, and to comply with law — and, with your consent, for other purposes.

  • To facilitate account creation, authentication, and account management
  • To deliver and facilitate delivery of the Services you request
  • To respond to inquiries and offer support
  • To send administrative information about our products, Services, and changes to our terms and policies
  • To fulfill and manage orders, payments, returns, and exchanges
  • To request feedback about your use of the Services
  • To send marketing and promotional communications, in line with your preferences — you can opt out at any time
  • To evaluate and improve our Services, products, marketing, and your experience
  • To identify usage trends and determine the effectiveness of our marketing and promotional campaigns

03

When and with whom do we share your personal information?

In short: only in the specific situations described here, and with specific third parties.

Vendors, consultants, and other third-party service providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to that information to do their work. We have contracts in place designed to safeguard your personal information — they can't use it beyond what we've instructed, won't share it with anyone outside us, and commit to protecting it and retaining it only as we direct.

The third parties we share personal information with:

Anthropic

AI service provider

Kit (ConvertKit)

Email marketing & communication

Vercel

Website hosting

Supabase

Database & file storage

Clerk

Authentication

Stripe

Payment processing

Resend

Transactional email

We may also need to share your information in this situation:

  • Business transfers — in connection with, or during negotiations of, a merger, sale of company assets, financing, or acquisition of all or part of our business.

04

Do we offer artificial intelligence-based products?

In short: yes — we offer products, features, or tools powered by AI, machine learning, or similar technologies (“AI Products”).

We provide AI Products through third-party AI Service Providers, including Anthropic. Your input, output, and personal information will be shared with and processed by these providers to enable your use of our AI Products, for the purposes described in “When and with whom do we share your personal information?” above. You must not use the AI Products in a way that violates any AI Service Provider's terms or policies.

Our AI Products are designed for AI automation. All personal information processed through them is handled per this Privacy Notice and our agreements with third parties.

To opt out, contact us using the details in “How can you contact us about this notice?” below.

05

How do we handle your social logins?

In short: if you register or log in using a social media account, we may access certain information about you from that provider.

Where you choose to register this way, we receive certain profile information from your social media provider — often your name, email address, friends list, and profile picture, plus anything else you've made public there. We use this only for the purposes described in this notice. We don't control, and aren't responsible for, how your social media provider otherwise uses your information — review their own privacy notice to understand that.

06

How long do we keep your information?

In short: for as long as necessary to fulfill the purposes in this notice, unless a longer period is required by law.

No purpose in this notice requires keeping your personal information longer than three months past the termination of your account. When we have no ongoing legitimate need to process it, we delete or anonymize it — or, where that isn't possible (for example, information held in backup archives), we securely store and isolate it from further processing until deletion is possible.

07

Do we collect information from minors?

In short: we do not knowingly collect data from, or market to, children under 18.

By using the Services, you represent that you're at least 18, or that you're the parent or guardian of a minor and consent to that minor's use of the Services. If we learn we've collected personal information from anyone under 18, we'll deactivate the account and take reasonable steps to delete that data. If you become aware of any such data, contact us at info@theagingparent.co.

08

What are your privacy rights?

In short: you may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

Withdrawing consent. Where we rely on your consent to process your information, you can withdraw it at any time by contacting us — this won't affect the lawfulness of processing before withdrawal, or processing based on other lawful grounds.

Opting out of marketing. Unsubscribe any time via the link in our emails, by replying “STOP” or “UNSUBSCRIBE” to our texts, or by contacting us directly. We may still send necessary service-related messages. No mobile information is shared with third parties or affiliates for marketing purposes; text messaging originator opt-in data and consent are never shared with third parties.

Account information. Log in to your account settings to review or update your information. If you terminate your account, we'll deactivate or delete it from our active databases, though we may retain some information to prevent fraud, troubleshoot issues, assist investigations, or meet legal requirements.

Questions or comments about your privacy rights? Email info@theagingparent.co.

09

Controls for Do-Not-Track features

Most browsers and some mobile operating systems include a Do-Not-Track (“DNT”) signal for your browsing activity. No uniform technical standard for recognizing DNT signals has been finalized, so we do not currently respond to them. California law requires us to disclose this. If a recognized standard is adopted, we'll describe our response in a revised notice.

10

Do United States residents have specific privacy rights?

In short: if you're a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have rights to access, correct, obtain a copy of, or delete your personal information, and to withdraw consent to processing. These rights may be limited by applicable law.

Categories of personal information we collect

The table below shows categories collected in the past twelve months. It's illustrative — see “What information do we collect?” above for the full inventory.

CategoryExamplesCollected
A. IdentifiersReal name, alias, postal address, phone number, unique or online identifier, IP address, email address, account nameYes
B. CA Customer Records statuteName, contact info, education, employment history, financial informationNo
C. Protected classificationsGender, age, date of birth, race and ethnicity, national origin, marital status, other demographic dataNo
D. Commercial informationTransaction information, purchase history, financial details, payment informationYes
E. Biometric informationFingerprints, voiceprintsNo
F. Internet/network activityBrowsing history, search history, online behavior, interactions with our and other sitesNo
G. Geolocation dataDevice locationYes
H. Audio/visual informationImages, audio, video, or call recordings from business activitiesNo
I. Professional/employmentBusiness contact details, job title, work history, qualifications (if applying to work with us)No
J. Education informationStudent records and directory informationNo
K. InferencesInferences drawn to create a profile or summary of preferences and characteristicsYes
L. Sensitive personal informationAccount login information, contents of email or text messages, health data, financial account access detailsYes

Retention by category: A — 6 months · D — as long as the user has an account with us · G — 1 year · K — as long as the user has an account with us · L — as long as the user has an account with us.

We only collect sensitive personal information as permitted by applicable law or with your consent, and don't process it for the purpose of inferring characteristics about you. We may also collect other personal information through customer support, surveys or contests, and delivering the Services or responding to inquiries.

How we use and share personal information

We may disclose your personal information to our service providers under a written contract with each one (see “When and with whom do we share your personal information?” above). We may also use your information for our own business purposes, such as internal research for technological development — this isn't considered “selling.” We have not sold or shared any personal information with third parties for a business or commercial purpose in the past twelve months; the categories of third parties we've disclosed information to for a business or commercial purpose are listed in “When and with whom do we share your personal information?” above.

Your rights

  • Right to know whether we're processing your personal data
  • Right to access your personal data
  • Right to correct inaccuracies
  • Right to request deletion
  • Right to obtain a copy of data you've shared with us
  • Right to non-discrimination for exercising your rights
  • Right to opt out of processing used for targeted advertising, sale of data, or profiling with significant effects

Depending on your state, you may also have rights to: access categories of data processed (MN); obtain a list of categories of third parties data was disclosed to (CA, DE, MD); obtain a list of specific third parties (MN, OR); obtain a list of third parties data was sold to (CT); review, question, or correct profiling (CT, MN); limit use of sensitive data (CA); or opt out of voice/facial recognition data collection (FL).

How to exercise your rights

Submit a data subject access request, email info@theagingparent.co, or use the contact details at the bottom of this notice. You may designate an authorized agent where permitted by law; we may deny a request from an agent who can't prove valid authorization.

Request verification. We'll verify your identity using only the information provided in your request, and may ask for more if needed for security or fraud prevention. Agent-submitted requests require your signed, written permission.

Appeals. If we decline to act on your request, you may appeal by emailing info@theagingparent.co. We'll respond in writing with our reasoning; if denied, you may complain to your state attorney general.

11

Do we make updates to this notice?

In short: yes, as necessary to stay compliant with relevant laws.

Updates are marked with a revised “Last updated” date at the top of this notice. For material changes, we'll notify you by prominently posting a notice or by direct notification. We encourage you to review this notice periodically.

12

How can you contact us about this notice?

Email info@theagingparent.co, or write to:

The Aging Parent Project
903 Montauk Hwy PMB 7003
Unit C
Copiague, NY 11726
United States

13

How can you review, update, or delete the data we collect from you?

Based on the laws of your country or US state of residence, you may have the right to request access to the personal information we collect, details on how it's processed, correction of inaccuracies, or deletion — and to withdraw consent to processing. These rights may be limited by applicable law. To request a review, update, or deletion, please submit a data subject access request.